Have questions
about your bill? Contact a Customer Service Representative
through our online form
or call 985-693-0123. |
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All charges
billed for service must be paid before your service
can be restored. You will also have to reestablish your
credit, and as a result, we may require an advance payment
on installation charges and a deposit.
If you have a question concerning
your bill, call our Customer Service Office; we will
be happy to discuss it with you.

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The state law of Louisiana
provides that any person who avoids or attempts to avoid,
or cause another to avoid the lawful charges, in whole
or in part, for any telephone or telegraph service utilized,
or for the transmission of a message, signal or other
communication over telephone or telegraph facilities:
- By the use of a code, prearranged
scheme, or other similar stratagem or device whereby
such person, in effect, sends or receives information;
- By rearranging, tampering,
or interfering with or making unauthorized connection
with any facilities or equipment or a telephone or
telegraph company whether physically, inductively,
acoustically or otherwise; or
- By the use of any other fraudulent
means, method, trick, or device is guilty of a misdemeanor
and shall, upon conviction thereof, be fined not more
than one thousand dollars or imprisoned not more than
one year, or both.
In the event of abandonment
of service, the nonpayment of any sum due, the use of
foul or profane language, impersonation of any other
person, the making of nuisance calls the use of telephone
service by a customer in connection with a plan or contrivance
to secure a large volume of telephone calls, to be directed
to such customer at or about the same time, resulting
in preventing, obstructing or delaying telephone service
of others, or any violation of the Company's regulations,
the Company may, without notice, either suspend the
service or terminate the service without suspension.
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| Applications for new service,
changes, additions to existing service and discontinuance
of service should be handled with our Customer Service
Office. A telephone call will enable you, in almost every
case, to transact business promptly and satisfactorily.
Call (985) 693-0123. |
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