Have questions
about your bill? Contact a Customer Service Representative
through our online form
or call 985-693-0123. |
| New to our area?
We offer you here a list of utility
companies, schools, and basic services you may need to get settled
in. |
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- Allows you to redial the last number
that tried to call you, whether or not the call was
answered. To activate Call Return, pick up your receiver
for a dial tone and dial *69 on a push-button phone
or 1169 on a rotary phone. This will automatically
redial the last call received. If the redialed number
is busy, a recording will tell you that the last number
that you called is busy and you will be notified by
a special ringing when the line is free. You will
hang up and wait for the call to be completed.
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- Allows you to trace a harassing
caller. Upon receiving a nuisance call, hang up your
phone. Pick up your receiver for a dial tone and dial
*57 on a push-button phone or 1157 on a rotary phone.
This code will activate the trace and the customer
will call the Sheriff's Office to request the trace
be followed up. There will be an $11.00 service charge
for each time you activate the trace.
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- Allows you to identify the caller’s
name and telephone number. A display unit, which may
be either leased or purchased, is necessary to receive
Caller ID. (FCC mandates Latelco to provide Number
Blocking options. The telephone number will not appear
on Caller ID for those customers who select this blocking
option.)
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- Allows your phone to let you know
with a special ring when the last called line is busy
becomes free. It will also redial the number for you.
When the number you dial is busy, hang up your telephone.
Pick up the receiver for a dial tone and dial *66
on a push-button phone or 1166 on a rotary phone to
activate the Repeat Dialing feature. You will reach
a recording that will tell you the line is busy and
you will be notified by a special ring when the line
is free. When the line becomes free you will receive
a special ring and once you pick up your telephone
receiver the busy number you dialed will be automatically
redialed. The queuing process begins when you activate
the Repeat Dialing code and will periodically check
both lines for availability to complete the call for
the next 30 minutes.
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- While talking on a call, a tone
will indicate a second call is waiting. By depressing
the switchhook for 1/2 second, the original call is
automatically placed on hold and connection is made
to the second caller. This procedure may be repeated
and you may alternately talk on both calls until one
has been terminated. If you subscribe to the Cancel
Call Waiting option dial 70 for a dial tone and the
number you desire to call. If you subscribe to any
of the custom calling II features you must dial *70
for a dial tone and the number you desire to call.
Deactivation will occur after each completed call.
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- An existing call may be put on
hold by depressing the switchhook 1/2 second and a
dial tone will be received. At this time a second
telephone number may be dialed. When the second call
has been established, a 1/2 second depression of the
switchhook will automatically connect all three telephones
together. Two toll points may be connected on a Three-Way
call. Normal transmission can not be assured on all
calls.
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- To transfer incoming calls to another
telephone dial *72 on a push-button phone or 1172
on a rotary phone. When a second dial tone is heard,
dial the telephone number to which calls are to be
transferred. An acknowledgment tone will indicate
that the transfer procedure has been established.
While in the transfer mode, the originating telephone
will receive only one ring when a call is received
and will be able to intercept the call only if picked
up during that one ring. To deactivate call forwarding,
dial *73 on a push-button phone or dial 1173 on a
rotary phone and wait for an acknowledgement tone.
If you subscribe to the Call Forwarding/No Answer
option, dial *64 to activate call forwarding and *65
to deactivate the feature. If you subscribe to the
Call Forwarding/Busy option, dial *81 to activate
this option and *91 to deactivate.
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- Allows you to reject calls from
up to eight different numbers. You may also block
the number that last called you even if you do not
know the number. To activate Call Block, pick up your
receiver for a dial tone *60 on a push-button phone
or 1160 on a rotary phone. Listen for detailed recorded
instructions to follow.
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- Allows you to select and forward
up to eight specific numbers. To activate Preferred
Call Forwarding, pick up your receiver for a dial
tone and dial *63 on a push-button phone or 1163 on
a rotary phone. Listen for detailed recorded instructions
to follow. (Note that calls can be forwarded to a
number in the local calling area only.)
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- Allows you to assign a distinctive
ring or Call Waiting tone from up to eight special
numbers. To activate Call Selector, pick up your receiver
for a dial tone and dial *61 on a push-button phone
or dial 1161 on a rotary phone. Listen for detailed
instructions to follow. (Must subscribe to Call Waiting
to receive distinctive Call Waiting tone.)
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- This feature has a 30 number capacity
for calling a local or long distance call by dialing
only two digits. The number memory is coded from number
20 through 49. To store frequently called telephone
numbers, dial *75 and wait for a dial tone. Dial any
one of the two-digit codes and the telephone number
to be assigned to that particular code. A confirmation
tone will indicate when the dialed telephone number
has been stored. Telephone numbers in memory may be
changed by entering the new telephone number to be
stored in the two digit memory slot. Any stored telephone
number may be automatically dialed by dialing the
associated two-digit code.
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- Dial *68 on a push-button phone
or 1168 on a rotary phone. Listen for detailed recorded
instructions to follow.
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- Dial *78 on a push-button phone
or 1178 on a rotary phone then dial the desired hour
(00-23) and minute (00-59), using the 24 hour international
clock time. Press # to complete the activation. To
deactivate, dial *79 on a push-button phone or 1179
on a rotary phone and wait for two short confirmation
tones.
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Contact
a Customer Service Representative for more details on
our services.
985-693-0123 |
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