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or call 985-693-0123.

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STATEMENT OF NONDISCRIMINATION

Lafourche Telephone Co., LLC is the recipient of Federal financial assistance from the Rural Utilities Service (RUS), an agency of the U.S. Department of Agriculture, and is subject to the provisions of Title VI of the Civil Rights Act of 1964, as amended, Section 504 of the Rehabilitation Act of 1973, as amended, the Age Discrimination Act of 1975, as amended, and the rules and regulations of the U.S. Department of Agriculture which provide that no person in the United States on the basis or race, color, national origin, age or handicap shall be excluded from participation in, admission or access to, denied the benefits of, or otherwise be subjected to discrimination under any of this organization’s programs or activities.
The person responsible for coordinating this organization’s nondiscrimination compliance efforts is the Human Resources Manager. Any individual, or specific class of individuals, who feels that his organization has subjected them to discrimination may obtain further information about the statutes and regulations listed above from and/or file a written complaint with this organization; or the Secretary, U.S. Department of Agriculture, Washington, D.C. 20250; or the Administrator, Rural Utilities Service (RUS), Washington D.C. 20250. Complaints must be filed within 180 days after the alleged discrimination. Confidentiality will be maintained to the extent possible.

STATEMENT OF RIGHTS FOR 900 PAY-PER-CALL SERVICES

If you use 900 pay-per-call services, you have the following consumer rights as provided by the Federal Telephone Disclosure and Dispute Resolution Act.

You may contact our offices at 985-693-0123 and request free blocking of 900 calls from your home.
You have 60 days after receiving a bill to dispute 900 pay-per-call errors. If you orally communicate an allegation of a 900 billing error by contacting our offices at 985-693-0123, it will be considered sufficient notification to initiate a billing review.

While errors are in review, you have the right to withhold payment for the disputed 900 charges. No collection activity will be brought against you for these charges while they are being
investigated.

After investigation, if it is determined that the disputed 900 charges are legitimate, the long distance carrier or the information provider may start a collection process against your account.
Your rights state that if either LATELCO or the long distance carrier fails to follow the billing and collection procedures for 900 calls as provided by this Federal Communications Commission Act, we are obliged to forfeit any disputed amount, up to $50 per transaction.

Your local and/or long distance service cannot be disconnected if you fail to pay your 900 charges. The carrier has the right, however, to block your 900 access if you fail to pay for legitimate 900 charges.

You should not be billed for pay-per-call services that do not comply with federal laws and regulations.

Please call us at 985-693-0123 or visit our offices if you have any questions about your 900 pay-per-call services or rights.

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