Directory assistance* charges will apply each time a request for information is made. Similar charges apply when seeking information within your area code as well as when seeking information for a distant area code.

Request with insufficient details are also billed as are numbers which are not listed and those which are non-published. Local information charges do not apply to calls from hospitals. (Subject to change without notice) Information charges for calls from cellular phones are billed through your cellular provider. Charges for long distance information (calls outside your area code) may be handled by a long distance company other than Vision.

Customers who have a disability which prevents use of a directory may apply for waiver from these charges through the customer service representatives.
  • Local Numbers: 1411 or 555-1212
  • In-state numbers outside your local calling area, but with the same area code as yours: 1(area code) 555-1212
  • Numbers with different area codes: 1(area code) 555-1212
  • Numbers for "800" numbers: 1(800) 555-1212

* Charges may apply when using directory assistance.